What to expect

Brighter Futures will support you and your family to recover from trauma, build positive change, and flourish. It starts with getting in touch. We will follow up with a free one-hour consultation to understand your needs and explore how we can best support you.

Our process

We want to make asking for help to be easy. That means no surprises, and keeping it flexible. That’s why our fees are laid out clearly and each step of the process is set out here.

Get in touch

1.

Contact us via the website, email, or phone. At this stage, there’s no need to explain your difficulties — simply let us know a few days and times you’re available, and whether you’d prefer a phone or video call.

Free initial consultation

2.

One of our practitioners will contact you for a free, one-hour consultation by phone or video. This is a chance to talk things through and explore what support might be helpful.

Initial plan

3.

Together, we’ll discuss next steps and agree on an initial treatment plan tailored to your needs.

Booking your first session

4.

If you’d like to proceed, we’ll book your first session (available Monday–Friday, between 10:00 AM–7:30 PM). Your appointment is confirmed once payment has been received at least 24 hours in advance. We’ll then send the address or video link ahead of your session.

Your sessions

5.

Sessions can take place online or in person. You’ll follow the agreed treatment plan, which typically involves a number of sessions designed around your goals.

Review and next steps

6.

Your work will include regular reviews, where you and your therapist reflect on progress. Together, you’ll decide whether to adjust the approach, or bring the work to a close — always collaboratively.

Please note: sessions cancelled within 24 hours are non-refundable.

Therapy sessions on your terms

Sessions are held Monday–Friday, 10:00 AM–7:30 PM, at times that are convenient for you.

In person 

We aim to make your first visit as comfortable as possible. Our therapy rooms are chosen with client comfort in mind, and we’ll guide you in on your first session, so you know exactly where you’re going and what to expect.

At Brighter Futures, we work flexibly to support clients. If travel presents a significant difficulty, such as due to disability or other substantial barriers, and online therapy is not suitable, we may be able to arrange a session closer to you, within reason.

We currently offer in-person sessions in Bolton, Greater Manchester, Sowerby Bridge, Halifax, and across Yorkshire.

Online

We offer sessions online via secure video platforms. We’ll agree a format in advance that feels comfortable for you and provide the information you need to get set up. Our aim is to make online sessions feel straightforward, supportive, and safe.

Commonly asked questions


Get in touch

Get in touch and speak to a practitioner directly for a free one-hour initial consultation to understand your needs. Together we will create a preliminary plan, including a number of regular, carefully paced sessions and a review. Reviews will be followed by a thoughtful ending or fully planned next steps forward.

Or just get in touch to ask a question!